Identify one of the conflict-handling styles (Accommodating/competing) used in this scenario. How did you determine that? avoiding/competing/ This scenario clearly shows us that there is conflict between Robert and Kay. Robert requests a pay raise for his work unit, while Kay is not willing to provide it and is instead offering to discuss providing themContinue reading “Case Study of conflict and negotiation”
Author Archives: Jerrold Koh
All about Stereotypes
Stereotypes are formed because humans have a natural tendency to form patterns and theories about other humans to make informed predictions about their behavior. After observing a repeated set of behavior or characteristics by a group of people, we form ideas about the behavior of other people who belong to the same group to makeContinue reading “All about Stereotypes”
My Johari Window exercise in class
Ths Johari Window model was conceived by American psychologists in 1955. It is a straightforward and functional tool for analyzing how you perceive yourself and how others perceive you. It can exemplify and enhance self understanding and mutual understanding between people in a community. We did an exercise in class where we had to partnerContinue reading “My Johari Window exercise in class”
Shannon Weaver model of communication
Discuss if Shannon and Weaver’s (1954) model of communication complete? The origin of the Shannon Weaver model of communication is in an article called A Mathematical Theory Of Communication written by the Mathematician Claude Shannon for the publication Bell System Technical Journal. In this article, Shannon described a model of a general communications that explainedContinue reading “Shannon Weaver model of communication”
Introduction to my blog
This page is the introduction to my WordPress blog that has been created as part of the assessment for my Business Communications module. Hi, my name is Jerrold Koh and welcome to my personal blog. I will be uploading all sorts of cool and interesting posts for my lecturer. I started studying for my Bachelor’sContinue reading “Introduction to my blog”